Accessibility Statement

Last updated: October 2026

Toscana USA is committed to providing an accessible and inclusive online experience for all customers, including people with disabilities. We strive to make our website, content, and digital services accessible to the widest possible audience and to improve accessibility as technology, standards, and our website evolve.

Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG): we aim to conform to WCAG 2.1 Level AA, are working toward WCAG 2.2 Level AA, and follow applicable accessibility requirements..

Our Commitment to Accessibility

We are continuously working to improve the accessibility and usability of Toscanausa.com. Our accessibility efforts may include reviewing and improving:

  • Website navigation and menus

  • Product and collection pages

  • Product filters and search functionality

  • Images, alternative text, and other media

  • Headings, links, buttons, and page structure

  • Forms and error messages

  • Keyboard navigation and focus management

  • Color contrast and visual presentation

  • Mobile and responsive experiences

  • Shopping cart and purchasing functionality

  • Third-party applications and integrations, where reasonably possible

We use a combination of automated accessibility testing, manual review, keyboard testing, and other evaluation methods to identify accessibility issues and opportunities for improvement.

Because accessibility is an ongoing process, some areas of the website may not yet fully meet every applicable accessibility guideline. We are committed to identifying and addressing accessibility issues as they are discovered.

Third-Party Content and Services

Toscana USA uses certain third-party services and integrations that may contribute content or functionality to our website. These may include customer review tools, embedded media, chat functionality, payment services, Shopify features, and other third-party applications.

While we work to provide an accessible experience across our website, we may have limited control over the accessibility of third-party products and services. Where reasonably possible, we encourage our third-party partners and vendors to provide services that are consistent with applicable accessibility standards.

Accessibility Feedback

We welcome feedback about the accessibility of Toscanausa.com. If you experience difficulty accessing any part of our website, or if you believe that a page, feature, or functionality could be made more accessible, please contact us.

Email: customersupport@toscanausa.com
Subject: Accessibility
Phone: 929-215-0532

When contacting us, please provide:

  • The web page or URL where you experienced the issue

  • A description of the accessibility difficulty

  • The device, browser, or assistive technology you were using, if relevant

  • Any other information that may help us understand and reproduce the issue

We take accessibility feedback seriously and will make reasonable efforts to review reported issues and identify an appropriate solution.

Alternative Assistance

If you are having difficulty completing a purchase or accessing information on our website because of an accessibility issue, please contact our Customer Service team at 929-215-0532 or customersupport@toscanausa.com.

If you are unable to complete a purchase online, we will be happy to assist you with placing your order by phone whenever possible.

Ongoing Improvements

Accessibility is an ongoing effort at Toscana USA. We regularly review our website and continue to make improvements to provide a more accessible, usable, and inclusive experience for our customers.

We appreciate accessibility feedback from our customers and use that feedback to help us identify areas where further improvements may be needed.

Toscana USA
Email: customersupport@toscanausa.com
Phone: 929-215-0532